Tuesday, January 1, 2013

All In – Navigating Turbulence


While Washington politicians continue to argue over the fiscal cliff and the Nation’s tenuous financial position, companies may feel left on the sidelines.  Many are caught up in the turbulence waiting to make investment decisions and struggling with how to adapt their strategies in an environment of uncertainty.  Some are taking a strategic pause waiting out decisions.  Unfortunately, they wait with no voice in the debate, a seemingly decreasing list of options, and a market that continues to churn on.

Standing on the sidelines searching for a way to navigate these waters is a recipe for decline.  Holding onto customers and programs while drawing down on backlog cannot deliver growth.  Executives may believe they can outlast the turmoil, conserve resources, and ultimately emerge relatively unharmed.  But, standing still is a recipe for disaster and demise.  Companies willing to turn their face into the wind and press forward are more likely to emerge stronger and better positioned.  Deciding to stay on the bench will lead to entropy and decline.

Companies should instead play all the cards in their deck while remaining mindful of their environment and the risks involved.  Great poker players often remain in the game despite the cards they’ve been dealt.  These players have learned to keep their options open.  You can’t win if you fold.  Going “all in” is sometimes a strategy to bluff and deceive opponents that your hand is stronger than it actually is.  Other times, you push your chips in because the odds are clearly in your favor.  Poker is a game of risk and while there are strategies that improve your chances to win, the turn of the deck still creates a wild card for which you may win or lose.

What does this mean for companies facing an uncertain future?  First, companies should recognize that choosing to wait for a better hand is like folding.  In the market, there is no such thing as holding your hand.  If you’re not moving forward, you’re headed backward.  While the next hand may offer a better chance to win, it may be equally bad or worse than the hand you have now.  You may be able to conserve your cash by choosing not to play, but someone will win and they will have an even greater reserve to draw from in the next round.  Companies should be in the game to win, not lose.  Despite the circumstances, there are always companies that find a way to capitalize.  This is where innovation comes in. 

Second, you can’t accurately anticipate what your competitors will do.  Staying in the game gives you more information to assess the hands of others at the table.  A bluff is often designed to get your competitor to show their hand first.  It also costs your competitor more to stay longer (as it does you).  This kind of hardball approach drains a competitor’s bank making it more difficult for them to play the next round.  To make this effective, you should have an exit plan knowing at what point you choose to walk from the hand.  Staying competitive allows your organization to remain sharp.  You learn more when you’re in the game, not watching from the sidelines.  By choosing to wait, your organization is losing its competitive muscle and will be weaker.  Keep your competitive edge by playing!

Lastly, when you know you’ve got a strong hand, play it well.  Many companies have great products or capabilities that can be readily adapted to the table they're playing.  Be careful not to overplay your hand and not go “all in” too soon.  Markets change rapidly and if you show your hand too soon, you give competitors an opportunity to play you deep and exhaust your resources.  Keep in mind that the same hardball approach could be played against you.

Dealing with uncertainty separates winners from losers.  Companies should keep all their options in play and remain agile enough to capitalize on emergent opportunities.  That should mean a balanced mix of:

  • ·      Maintaining current business through superior customer service.
  • ·      Constantly searching out and implementing efficiencies to drive out cost.
  • ·      Innovating to create new products and capabilities or to open new markets.
  • ·      Experimenting and pursuing new business models and adapting to market shifts.
  • ·      Staying competitive by staying in the game.  Don’t let your competition muscles get soft.


Play all your cards and consider folding only when it’s clear your hand will lose.  You won’t win if you don’t step up to the table and play.

Duane Grove is founder of Connect2Action, a strategy execution specialist at the intersection of employee engagement and executive leadership, igniting innovation as a lever to accelerate your growth.  Follow Duane on Twitter @connect2action and connect with him on LinkedIn, Facebook, and Google+.  Learn more by visiting www.connect2action.com.

No comments:

Post a Comment